INFRARED SAUNA RESEARCH
Research based on 12,190 survey submissions and 248 phone interviews.
General Results
Unhappy with the infrared sauna they purchased online.
Contacted the original company only to find out they were no longer in business.
Felt unhappy with claims the sauna company made after receiving sauna.
Experienced missing parts when they received their sauna.
Need more answers?
67% of all customers were unhappy with the infrared sauna they purchased online, according to our survey. This number is staggering and frankly unacceptable. Protecting people from making this mistake was one of reasons the Infrared Sauna Foundation was formed. If you need additional answers before making such a large purchase please click the link below.
Infrared Sauna Heaters
Ceramic heater failed or caused fire within first 3 years of ownership.
Carbon fiber heater failed or caused fire within first 3 years of ownership.
Purchased ceramics
Keep sauna indoors
Purchased carbons
Keep sauna outdoors
Purchased Spectrum Plus
Under covered patio
Star rating
Ceramic Rod
Carbon Fiber
Spectrum Plus
Need more answers?
Infrared Sauna Foundation is driven by customer feedback, survey results and donations. Picking the right infrared heater type is lengthy and often a very frustrating task. Many sauna manufactures offer marketing hype and fake data to mislead you. If you need more answers to your questions click below.
Infrared Sauna Wood
Experienced warping, cracking or bending within first 3 years of ownership.
Experienced their sauna floor bending and cracking from standard use.
Star rating
Hemlock
Aspen
Spruce
Red Cedar
Need more answers?
Picking the right wood is lengthy and often a very frustrating task. Many sauna manufactures are not being truthful with the type of wood they are advertising. Many still selling cedar saunas that are stained hemlock cabinets. If you need more answers to your questions click below. If you need more answers to your questions click here.
Power and Controls
Infrared sauna needed replacement parts within first 3 years of ownership.
Power system failure due to poor design and quality control within first 3 years.
Had wood burn or fire started from their power control box.
Were never told they needed a 20 amp outlet to run their sauna.
Need more answers?
We can't stress how important it is to purchase from a sauna manufacture that doesn't have a history of failure/fire. We've seen pictures and videos that are very scary. This is an industry secret most sauna manufactures will deny, however we have the proof. If you need more answers to very important questions regarding power and controls please click below.
Infrared Sauna Pricing
Felt they should have spent more money for a higher quality infrared sauna.
Wish they would have purchased from a company that specializes in saunas.
Need more answers?
Our survey results indicate you get what you pay for when shopping for an infrared sauna online.
62% of all surveyed wished they would have spent more money for a higher quality sauna. 43% wish they would have purchased from a company that specializes in infrared saunas. This is an indication of product saturation. Normal everyday folks that focus solely on pricing will regret it according to our survey.
If you need more answers or have questions on what price is fair for a quality infrared sauna please click the link below.